![]() Please note: Moderators can remove posts/threads as they see fit outside of the above rules. Repeated violations will result in permanent removal from the subreddit. Please stay on topic as posts violating this rule will be removed. This is not a subreddit to discuss politics. Rule 6: This subreddit exists for the sole purpose of the discussion of Costco and its ancillary amenities/services. Please provide a clear image of the front of the product and one of available nutritional information.Īny additional information (price, item number, warehouse location or region) is also appreciated, but can be added as a separate comment. Rule 5: It is required to post the full item name when creating a merchandise discussion post. Rule 4: Advocating for and/or suggesting the breaking of any of Costco’s outlined membership/employee policies through fraud will result in an immediate and permanent ban. This sub is not the place to request online prices for nonmembers. Most of the major delivery companies have dedicated systems in place to deal with stolen packages so your next best move is to contact them. Call your local warehouse if you need assistance. It doesnt matter what UPSs scan info says in this case. ![]() If you go to the police and tell them it appears your package was stolen from your porch, they will file a report for you. Rule 3: We do not allow posts asking for price checks for “Member Only” items on Costco’s websites. After that, I recommend having packages shipped to your office or somewhere else secure. This includes the posting/taking pictures of employees without their permission for the purpose of malicious intent. You are welcome to voice your concerns and issues you've experienced on your shopping trip but without identifying information. This Subreddit is not to be utilized as a complaint line of particular warehouses and/or individual employees. Instead call your local warehouse(s) to learn about its current availability. Please refrain from posting an item stock related question or when an item is generally stocked. Redditors who state that they are employees of the company are not vetted in any way. Stolen packages are simply a nuisance that the UPS refund policy does not cover well.Important note: This is not an official Costco subreddit, and does not represent the official stance of Costco Wholesale. Many customers simply choose to accept the risks of shipping without guarantee, and those who want an in between may insure a package (best applied for expensive parcels). 2.) Get security footage of you picking up the package. This is the job of the locals clerks that redirect the packages when they return to the hub. If a buyer wishes to pay extra for guaranteed delivery, he or she can set the package to ship with a mandatory signature, but this may be cumbersome to the receiver and may not be feasible for people with busy schedules. There has been notices to reject intercept packages that are rerouted to the customer centers due to fraud. Still, some customers would rather avoid the entire debate. Have the supplier call UPS to initiate a loss report. ![]() When a supplier will not issue a refund, they may be willing to file a loss report with UPS that will bear more weight than the buyer’s did. Contacting the provider of the product has been successful for some customers. Infrequently, if the loss is deemed to be UPS’s fault, an entire refund will be issued.Ĭustomers who lose a package due to theft (or presumed theft) do have several options to seek compensation outside of the traditional chain. In most cases though, the shipping costs will not be refunded even if the product is. When one is issued, it will be mailed to the buyer for the sum of the lost or stolen product. In several days the initial shipper will gather the necessary information and determine if a refund is due. If a package never reaches its buyer and it is presumed stolen, the buyer should call UPS and file a claim. Workers seem to be having difficulty finding my package. Had Apple request a carrier hub hold so I could pick up the phone at will call. Apple processed replacement 2 on Saturday and the phone shipped from TN yesterday. Because of the likelihood of fraud, it is difficult to receive refunds of this kind. My preorder and replacement 14 PM both were stolen at my local UPS facility in Van Nuys, CA. The UPS refund policy does state what is to be done in the event of a stolen package, and that extensive procedure grants very little in the way of allowing a refund to the customer. However, for several reasons, this is not the case, and more often than not, being granted refunds (partial or full) for stolen items will not happen. In a better version of this world, UPS would indiscriminately offer refunds on packages that were stolen en route to their location, or already delivered but never received. 15 hours ago &0183 &32 The union representing roughly 340,000 U.S.
0 Comments
Leave a Reply. |